Q: What do I do if my radiator panel is leaking?

This is due to the metal corroding/rusting, and the first sign of it happening is that the floor under the radiator gets wet when the heating is on. The first thing to do is to turn off both radiator valves to stop any more fluid being lost from the pipe system, which can affect the boiler and the rest of the radiators. Place a container under the radiator to catch any more drips of fluid.

If you don't have any plumbing knowledge it would be more cost effective to employ a qualified plumber/heating engineer to do the work required - the immediate emergency has been dealt with, and you can afford to get some quotes for the work to be done. It shouldn't cost an arm and a leg, as radiator panels are readily available for most plumbing merchants if it's a standard style (i.e. a flat straight panel, not once that has been bowed for a curved wall like a bay window). So for the cost of the radiator panel and a few hours' labour time, the work should be completed to a satisfactory level.

For those of you who feel they have good mechanical experience and the correct tools, then you may want to attempt it yourself. Firstly you will have to measure the width and height of the radiator panel, and determine the style of radiator. If you're not sure, stand as close as possible to it, look directly down at the top and take a photo of the top edge. Show the assistant at the plumbing merchant and they'll be able to give you a similar one.

Once you have purchased the radiator you will need to drain the old one and dismantle the fittings. The tools required for the change-over are a masonry drill and drill-bit of the appropriate size for the wall plug you will be using (red wall plugs and a 6mm masonry drill-bit for example). Use pozi-drive screws rather than slotted head ones, as there's less chance of the screwdriver slipping. When using the driver, the screw should be at least an inch and a half to two inches long for large radiators.

For plasterboard walls a toggle bolt is one of the many fixings suitable for this type of wall. You'll need two adjustable spanners, a radiator bleed key and possibly a radiator valve key (this looks like an oversized Allen key). With the two adjustable spanners, one is used to hold the top of the radiator valve (with the head taken off) to stop it rocking on the pipe when you undo the nut to panel connection. For draining and disconnection, if you have a combination boiler turn the heating controls off so that the heating system cools down before starting on the replacement. Then affter changing the radiator you will need to repressurize the system to 1 Bar for up to 10 radiators. If you have a standard or back boiler the heating controls still need to be off, so that the pump is not running when you refill the exchanged radiator.

Before starting to drain you might want to put a bin liner on the floor with an old towel on top to catch any spills you might get under the radiator valve. When the radiator starts to drain from the nut you will need to open the little air bleed at the top on one end to allow all the fluid to drain out. When this has finished, again put a bin liner and old towel under the the other radiator valve. Now you can undo both valve-to-panel nuts all the way.

With these nuts undone, and depending on the size of the radiator you will have to gently move the pipes with the valves on towards the wall to enable you to put your thumb over the hole that will be there on the radiator. Lift the radiator off the brackets, keeping your thumbs over the holes and the radiator vertical so that it can be taken to a safe area to drain any sludge that occurs at the bottom of the radiator down a sewer drain.

The new radiator can be dressed with the new fittings for the top and the old fittings at the bottom. As for the joining of the new radiator and valves, it will have to be hung on new brackets. Then you can join the valves and the panel together via the nuts, again using the two adjustable spanners to do up the valve nuts in the same way you undone them. Make sure that the new air bleed at the top of the radiator is shut, and open both radiator valves at the same time to allow the pressure from both pipes to refill the radiator panel. You can then bleed the air from the valve at the top at one end until water comes out. For a combination boiler you will need to refill the system to 1 Bar, via the filling point directly under the boiler. With the pressure obtained turn the filling point off. With a standard/back boiler this will self-fill from the little plastic container in the loft. With the radiator bled of air it will be safe to turn the heating controls back on and get the radiators hot again.

- Mark Lewis

After reading this are you tempted to have a go at this or various other DIY tasks yourself? Or even considering a new career as a professional plumber? At Access Training we provide a number of professional plumbing courses suitable for whether you're looking to gain industry-standard qualifications and become a plumber or simply looking to gain some new skills for your home renovation projects. For more information contact us on 0800 345 7294.

Asking this raises a number of other questions. The plumber may be capable of connecting cables to the shower but does he know how to check that the existing cable can take the load current of the new shower? Does he know how to carry out all the required electrical tests that are required when installing new electrical equipment? Does he have access to the required test equipment to allow him to perform the tests (this equipment is expensives - in the region of £600+, and usually only carried by qualified electricians)? If he has access, is it the right equipment? Is it manufactured to the revelent BS or EN standards? Has it been well maintained and regularly calibrated? Does he have and can correctly fill out the correct electrical test certificate for the job? Has he informed you that you will need to notify the local building authority control (any electrical installation work that has been carried out in a room containing a bath or shower has to be pre-notified as a requirement of Part P). Oh yes I nearly forgot - there is also a charge payable to the Building Control Authority to notify works under Part P!

Are you starting to wonder if the plumber is the man for the job? If you have any doubt whatsoever, no matter how small - get a "proper" electrician to do the work. One who has undergone training and experience in doing the work. Engaging an electrician who is a member of a recognised 'Competent Person Scheme' will save you the cost and hassle of dealing with the Building Control Authority.

Have you made your mind up yet?

- Mark Jenkins

Alternatively, would you like to have a go at this yourself? Considering a career change to become an electrician? Access Training offer a number of bespoke electrician courses to people of all ages and backgrounds, from professional qualifications to DIY courses. With qualifications including general installation, Part P training, PAT Testing and more, we're certain we have the right electrical course for you. For more information call us on 0800 345 7492.

When hiring a plumber or any other tradesperson, there are a number of things you should find out beforehand. Questions such as what kind of plumbing training they've had, their qualifications and previous experience are crucial when it comes to getting the best value for money.

The first and foremost way to find a reputable tradesman is to ask friends, family or other tradespeople for a recommendation. Others who can recommend a tradesperson have had the experience of what he/she is capable of, how much they charge for certain works, how reliable they are and most importantly how good their work is.

Failing this, there are schemes where tradespeople register with known as competent person schemes. Any tradesperson who has joined such a scheme is prepared to have his work regularly checked by such people as Building Control officers from the local council, water authorities and competent person scheme inspectors. These control the quality of the tradesperson's work, and can be trusted.

Unfortunately there is nothing to stop cowboy tradespeople setting up and trading. Only when they have ripped off a number of people who have subsequently complained to Trading Standards will there be an investigation into the quality of work and the prices they charge.

But if you have employed such a tradesperson who has not done an acceptable level of work to your property, then you have the right to call them back regardless of the price you paid them. The attitude of "you didn't pay a lot so what do you expect" is not an excuse for poor quality of work. As a tradesperson who has been in this industry for over 30 years, the price you pay for a job should not reflect the quality, and any tradesperson with a good work ethic towards their customers will not overcharge and do the job to the standard required. Their customers will feel they have had value for money and won't have to call the tradesperson back for a fault on their work.

- Mark Lewis

Are you looking to change careers and become a professionally qualified plumber yourself? Access Training Wales offer a number of accredited plumbing courses, not just for those looking to start a new career but also for DIY enthusiasts wanting to earn some new skills. For more information on what courses are available to you give us a call on 0800 345 7492.

Now that you've completed your patio course and it's time to lay the slabs, how do you decide which ones to use? Cost will usually have some effect on choosing the materials you use. Bear in mind whether you have a large or small budget, however the difference between a good looking patio and a rather dull looking one may be just a few pounds difference per metre, so is the cost saving any benefit?

Remember, a patio should last you years - to change it later could become costly. If possible the choice of slab should be in-keeping with the surrounding areas. Laying a patio that, when finished, does not look right in its surroundings will only cause disappointment and make you feel like it was a waste of time and money. You need to consider what the patio area will be primarily used for. Some patio slabs become very slippery when wet - riven slabs are less likely to become slippery but are slightly uneven, which may cause a few issues with your table and chairs (they may wobble).

During rainy periods, take into consideration that certain types of slabs require more to lay. Budget slabs are quicker to lay as each slab is the same size and thickness, while high priced slabs of natural sandstone etc. will require a longer time span, due to them being irregular in size and shape. A lot more skill is required when you lay this type of slab, but having said that they look amazing down and you will probably feel the cost was worth it. Remember if you are laying random sized slabs or mixed patio sizes extra time will also be needed. With this type of slab plan the layout (dry) before actually getting to work - if you don't know where the last slab is going don't lay the first one.

Again, this is a very brief explanation and no substitute for one of our dedicated patio-laying courses. If you would like more information on this or any other of our range of construction courses, contact Access Training Wales on 0800 345 7492.

Best of luck and fingers crossed for a good summer this year!

- Richard James

With the weather liking to change for the better over the next few days many of you are probably starting to look forward to what hopefully will be a proper summer this year. If you are in need of patio for your barbeque/sun loungers etc, here is a quick insight from Access Training on how to do it;

Step 1: Decide where you are going to pu the patio. Mark out its postition using pegs and a string line. Be sure to clear the area of any vegetation.

Step 2: Dig out the soil to a depth of about 150mm (6") below your intended finished patio level.

Step 3: You will need to lay a layer of hard-core of at at least 100mm (4") thick. Compact this layer using a place compacter (also known as a wacker plate).

Step 4: Using the line you created earlier start laying your slabs on a mortar bed approximately 50mm (2") thick. Tap each slab down with a rubber mallet and keep checking for level. Make sure there are even gaps between each slab. You can make a wooden spacer of around 10mm (½") to do this.

Step 5: Continue until all your slabs are laid, making sure you follow the fall as you go. If you need to cut any slabs use an angle grinder, making sure that you wear the appropriate personal protective equipment.

Step 6: When the patio is finished wait a few days for the mortar to set and fill the joints with a semi dry sand/cement mix. Wait a few days and then get the barbeque going and sit back and relax.

Obviously this is a very brief explanation and involves a little more knowledge on setting falls and levels. If you would like to learn more, here at Access Training we run dedicated courses on laying patios, which will give you a more in-depth look as well as practical training. For more information, contact us on 0800 345 7492.

In the second part tomorrow we shall look at deciding the best patio slabs to use for the job.

- Richard James

The question most electricians are asking in this day and age is which CPS (Competent Person Scheme) to join - there seems to be quite a choice out there. Does it matter which one we choose? We could go with the well known few or alternatively try one of the other scheme operators. What are we getting for our money?

Well let's be clear about one thing - they are all equal! Each scheme has to be approved by the Department for Communuties and Local Government (DCLG) and all have to meet the same criteria. No scheme can therefore be discriminated against and one scheme should not be a preference over another in any contractual specification. To do so would be against the law.

So in reality it doesn't matter which scheme you choose, it's down to personal choice. Some are better than others if you want to move into the renewables sector. Most are upfront and explain their charges clearly. Some will even give you stickers for your vehicle; others don't - you have to pay for them! Some offer a workmanship guarantee as part of your membership, with others you have to purchase this separately.

So in my humble opinion, shop around and go for the scheme that offers your company the best service for you. Every scheme has to assess you to ensure you are working to a competent level; that is the important factor in all this, not which sticker you put on your van.

- Mark Jenkins & Neil Thomas

It may be an apocryphal tale, but in the days of the Empire it is said that many passengers embarking for the tropics were persuaded to buy small packages labelled "Insect Destroyer", and further labelled with the instructions "do not open until required". When the packages were finally opened, it was discovered that they contained only two small blocks of wood and the instructions "Place the insect on one block and strike sharply with the other".

In these days of Consumer Protection and Trading Standards it might be hoped that this type of con is very much a thing of the past, but according to a report from the Electrical Safety Council, it is still very much with us. The latest manifestation is a range of "plug-in energy savers", normally sold over the internet pr at car boot sales.

These devices claim to save money on electricity bills by doing some kind of "conditioning" to the supply which makes appliances run more efficiently. This is nonsense. The Electrical Safety Council tested four different models, all of which actually increased power consumption rather than reducing it.

More worryingly, all the devices tested failed to meet basic product standards. In all cases the pin dimensions were not correct. This means that the device would be a loose fit in the socket-outlet, which would cause arcing and overheating. All the devices tested were also of poor internal construction, making them a fire hazard. Several of them were CE marked, but the poor quality of construction would suggest that these marks were almost certainly forgeries. 

There have been reports that these devices are also being sold over the phone. Many elderly people have been targeted by telephone sales calls purporting to originate with one of more of the energy suppliers. Often the caller has the persons' name and address, and on some occasions even part of their credit card number. These calls are bogus and originate overseas, many from a holding company in the USA.

If you should be offered one of these devices, Action Fraud (www.actionfraud.police.uk) would like to know. You can also contact them on 0300 123 2040.

- Mark Jenkins

When installing a new towel rail/radiator, the first thing to consider is whether this new item will give the same heat output as the one being removed. To gauge the output of your existing radiator you will need to measure the width and height, as well as taking note of the radiator type. For example is it just the panel only? Single or double, without connector fins attached at the back of the panel(s)? These run top to bottom on the back of the radiator, and look similar to the corrugated sections.

With this information on hand you would be able to find out from a plumbers' merchant, or alternatively go online and check radiator sizing to get the output - which will be measured in watts/Btus. Once you have this reading, you can then either find a towel rail/radiator to give equal output as a replacement or decide it will be an additional feature to the bathroom, because those cute little towel rails/radiators don't usually give the required heat output to keep the room warm enough. If you're replacing the radiator completely, then make sure you have the appropriate wall space for the new item.

Once you have made your choice you will need to look at what type of heating system you will attach it to. You may have a combination boiler (a sealed heating system), filled by either a metal braded hose detachable from the valves it's connected to, or a knob/lever valve built into the boiler and usually found underneath. This is what you will use to refill your boiler and heating system after the new rail/radiator has been fitted, but first you must get a few fittings to be able to reconnect the new item.

These can be done by soldered or compression fittings. Once you have these fittings you can drain the heating system of the water/chemicals that should be in there, and connect a hose pipe to a drain-off valve found at the lowest points of the pipe work going to the radiators. There could be more than one of these, depending on the design of the pipework. Put the other end of the hose in a foul drain gulley only (due to the chemicals in the water from the system), and turn the electric supply off at the power point the boiler is connected to. Take the fuse out to make sure no one accidently turns the boiler back on while you're draining the water out of the heating system, then you can start by opening the draining valve the hose is connected to until the initial pressure that was in the system has come out.

You can now start to bleed the individual radiators by opening the air bleed valve sited at one top end or the backside of the panel with a radiator air bleed key. Start with the top radiators first, and when they have stopped draining do the lower ones. With the system drained you can lift the flooring under the existing radiator to expose the pipework. If you don't feel competent enough to solder the pipework and fittings, you can use compression fittings to alter and connect the new item.

When the new item has been both hung and piped up, you will need to go around closing all the air bleeds on the other radiators and shut the drain-off valve before filling the system. You'll require someone else at the new radiator so they can tell you if there is a problem before you put too much water in when filling the system. Pressure the system to 1.5 bar on the boiler gauge, shut off the filling point and check your new pipework and fittings. Leave things at that pressure for about 10-15 minutes to see if it is holding, and if it is after that period then it is safe to start bleeding the radiators until the pressure has gone. Go back to the boiler to re-pressurise to 1.5 bar and shut off the valve again, repeating this filling and bleeding until you have to radiators left to fill and bleed. With only two left only pressure them to 1 bar before bleeding, and again to 1 bar after the radiators have been bled. Replace the fuse in the fused spur, turn the electric on and put the controls for the boiler onto constant, allowing you to check your new installation is heating up okay. When the system is up to full temperature and there are no problems the flooring can be replaced.

However if you have an open vented system, you should find a small header tank in your loft connected to the heating pipework in the airing cupboard. There will be a stop valve on the pipework feeding that tank - you should shut this off (turning off your boiler's electric first), and then drain down the same way as previously mentioned. This time when you turn the valve back on, you will have to keep an eye on the new pipework and item for leaks. If you hear air leaking out of your new work as it is filling, stop and fix before continuing. If no air is leaking keep filling until the tank is full. When it stops you can then bleed the radiators, starting downstairs and working up. Turn the power back on to the boiler and put the controls on constant like previously mentioned, allowing it to heat up and then replacing the flooring once full heat has been achieved.

- Mark Lewis

If after reading this you still feel like you might need a little bit of extra practice before taking on such a DIY task, have you considered one of Access Training's intensive plumbing courses? Not only to we offer them at a variety of difficulty levels suited to whatever renovation plans you may have, but also professional qualifications should you choose to take things further and become a fully trained plumber. For more information on our courses and to discuss your needs call us on 0800 345 7492. 

An artist's impression of the new project

Plans for a new 800-home waterfront community in Cardiff Bay were given the go-ahead earlier this year, with the construction work set to begin later this year.

While the city has seen many large scale development projects over the last several years, including the International Sports Village in the Bay and the St David's 2 shopping centre in the city centre, this £250 million project - named Cardiff Pointe, will be one of the biggest developments to the city in recent years.

The project, considered to be "the missing piece in the International Sports Village (ISV) jigsaw", is made up of four linked applications to build a total of 798 homes on vacant land off of Ferry Road, Watkiss Way and Empire Way. The building work will be done in six phases, with the earliest construction focusing on town houses and maisonettes.

The largest scheme is for 561 homes, including 392 apartments and 169 houses, on the peninsular of land between Cardiff Bay Yacht Club and the International Swimming Pool. Later phases will include 18 five-badroom waterside "executive" houses and two landmark towers which will cantilever over the water. At the foot of the towers will be shops and community facilities, with the local health board already indicating that it would interested in opening a "satellite surgery".

The second site, which is currently used as a temporary car park for the swimming pool, will see 79 homes built - including 43 apartments and 36 houses. The third application is for 63 apartments on land behind the Morrisons supermarket on Ferry Road, while the fourth is for 95 apartments on land off of Watkiss Way. These will be a mixture of private and social housing.

Committee chairman councillor Michael Michael said: "Overall I welcome this scheme - hopefully it's a sign that the city is moving forward."

(Full Story and picture source)