Problems with your Plumber?

When hiring a plumber or any other tradesperson, there are a number of things you should find out beforehand. Questions such as what kind of plumbing training they've had, their qualifications and previous experience are crucial when it comes to getting the best value for money.

The first and foremost way to find a reputable tradesman is to ask friends, family or other tradespeople for a recommendation. Others who can recommend a tradesperson have had the experience of what he/she is capable of, how much they charge for certain works, how reliable they are and most importantly how good their work is.

Failing this, there are schemes where tradespeople register with known as competent person schemes. Any tradesperson who has joined such a scheme is prepared to have his work regularly checked by such people as Building Control officers from the local council, water authorities and competent person scheme inspectors. These control the quality of the tradesperson's work, and can be trusted.

Unfortunately there is nothing to stop cowboy tradespeople setting up and trading. Only when they have ripped off a number of people who have subsequently complained to Trading Standards will there be an investigation into the quality of work and the prices they charge.

But if you have employed such a tradesperson who has not done an acceptable level of work to your property, then you have the right to call them back regardless of the price you paid them. The attitude of "you didn't pay a lot so what do you expect" is not an excuse for poor quality of work. As a tradesperson who has been in this industry for over 30 years, the price you pay for a job should not reflect the quality, and any tradesperson with a good work ethic towards their customers will not overcharge and do the job to the standard required. Their customers will feel they have had value for money and won't have to call the tradesperson back for a fault on their work.

- Mark Lewis

Are you looking to change careers and become a professionally qualified plumber yourself? Access Training Wales offer a number of accredited plumbing courses, not just for those looking to start a new career but also for DIY enthusiasts wanting to earn some new skills. For more information on what courses are available to you give us a call on 0800 345 7492.