Step 1: Turn off all the components electrically. This means the boiler, pump and any zone valves.

Step 2: Shut the pump valves situated above and below the pump. Most valves turn clockwise to close.

Step 3: Get a small bucket the open the screw on the end of the pump or one of the nuts holding the pump to the valve. If water keeps leaking out for more than a few minutes then the pump valves are not holding and you will need to follow steps 4 to 7. If not, proceed to step 8.

Step 4: Turn off the water supply. This could be at the main or in your loft.

Step 5: Identify any zone valves and set them to manually open (usually an arm or on the side of the valve body).

Step 6: Find the lowest drain point in the heating system and then, using a hose, drain the system of water.

Step 7: Repeat step 3.

Step 8: Once you have no water coming out, test the electrical connections and make sure they are dead. Remove the electrical connections making a note not live, neutral and earth.

Step 9: Unwind the nuts that connect the pump to the valves and remove the pump. Check that the old seals have come off the valves - most new pumps are supplied with new seals.

Step 10: If you have drained the system completely of water because the pump valves won't hold, replace those valves.

Step 11: Fit the new pump, making sure than the pump seals supplied are in place and that the connecting valves are tight.

Step 12: Open the pump valves. Shut the drain point and re-fill the system.

Step 13: Test for leaks. If there are any leaks you may need to tighten up one of the joints or use some jointing paste.

Step 14: If you have no leaks, drain the system again and re-fill with a suitable inhibitor (Sentinel x100 or Fernox).

Step 15: Only now do you reattach the electrical connections in the right place and fit the cover back on the pump. Turn on the electrics and run a test operation of the new pump.

Tip: Sometimes after draining down a heating system you can get air locks. Even if the pump is running fine you might not get a full flow to all radiators. The best thing to do in this situation is to turn the pump on and off. This moves the water and air suddenly. You should be able to hear air gurgle its way around and eventually to the air vents.

- Mark Lewis

We hope that this short guide has helped you in being able to carry out this task quickly and effectively. However the best way to find out more about plumbing is to take one of Access Training's intensive plumbing courses. These are available to both those looking to improve their DIY skills, and those wanting a change of career, gain valuable qualifications and become a plumber. For more information call us today on 0800 345 7492.

Q: What do I do if my radiator panel is leaking?

This is due to the metal corroding/rusting, and the first sign of it happening is that the floor under the radiator gets wet when the heating is on. The first thing to do is to turn off both radiator valves to stop any more fluid being lost from the pipe system, which can affect the boiler and the rest of the radiators. Place a container under the radiator to catch any more drips of fluid.

If you don't have any plumbing knowledge it would be more cost effective to employ a qualified plumber/heating engineer to do the work required - the immediate emergency has been dealt with, and you can afford to get some quotes for the work to be done. It shouldn't cost an arm and a leg, as radiator panels are readily available for most plumbing merchants if it's a standard style (i.e. a flat straight panel, not once that has been bowed for a curved wall like a bay window). So for the cost of the radiator panel and a few hours' labour time, the work should be completed to a satisfactory level.

For those of you who feel they have good mechanical experience and the correct tools, then you may want to attempt it yourself. Firstly you will have to measure the width and height of the radiator panel, and determine the style of radiator. If you're not sure, stand as close as possible to it, look directly down at the top and take a photo of the top edge. Show the assistant at the plumbing merchant and they'll be able to give you a similar one.

Once you have purchased the radiator you will need to drain the old one and dismantle the fittings. The tools required for the change-over are a masonry drill and drill-bit of the appropriate size for the wall plug you will be using (red wall plugs and a 6mm masonry drill-bit for example). Use pozi-drive screws rather than slotted head ones, as there's less chance of the screwdriver slipping. When using the driver, the screw should be at least an inch and a half to two inches long for large radiators.

For plasterboard walls a toggle bolt is one of the many fixings suitable for this type of wall. You'll need two adjustable spanners, a radiator bleed key and possibly a radiator valve key (this looks like an oversized Allen key). With the two adjustable spanners, one is used to hold the top of the radiator valve (with the head taken off) to stop it rocking on the pipe when you undo the nut to panel connection. For draining and disconnection, if you have a combination boiler turn the heating controls off so that the heating system cools down before starting on the replacement. Then after changing the radiator you will need to repressurise the system to 1 Bar for up to 10 radiators. If you have a standard or back boiler the heating controls still need to be off, so that the pump is not running when you refill the exchanged radiator.

Before starting to drain you might want to put a bin liner on the floor with an old towel on top to catch any spills you might get under the radiator valve. When the radiator starts to drain from the nut you will need to open the little air bleed at the top on one end to allow all the fluid to drain out. When this has finished, again put a bin liner and old towel under the the other radiator valve. Now you can undo both valve-to-panel nuts all the way.

With these nuts undone, and depending on the size of the radiator you will have to gently move the pipes with the valves on towards the wall to enable you to put your thumb over the hole that will be there on the radiator. Lift the radiator off the brackets, keeping your thumbs over the holes and the radiator vertical so that it can be taken to a safe area to drain any sludge that occurs at the bottom of the radiator down a sewer drain.

The new radiator can be dressed with the new fittings for the top and the old fittings at the bottom. As for the joining of the new radiator and valves, it will have to be hung on new brackets. Then you can join the valves and the panel together via the nuts, again using the two adjustable spanners to do up the valve nuts in the same way you undone them. Make sure that the new air bleed at the top of the radiator is shut, and open both radiator valves at the same time to allow the pressure from both pipes to refill the radiator panel. You can then bleed the air from the valve at the top at one end until water comes out. For a combination boiler you will need to refill the system to 1 Bar, via the filling point directly under the boiler. With the pressure obtained turn the filling point off. With a standard/back boiler this will self-fill from the little plastic container in the loft. With the radiator bled of air it will be safe to turn the heating controls back on and get the radiators hot again.

- Mark Lewis

After reading this are you tempted to have a go at this or various other DIY tasks yourself? Or even considering a new career as a professional plumber? At Access Training we provide a number of professional plumbing courses suitable for whether you're looking to gain industry-standard qualifications and become a plumber or simply looking to gain some new skills for your home renovation projects. For more information contact us on 0800 345 7294.

This is a question posed by many a householder, however of the reality is that it might not need to be changed. If the fuse board is damaged and there's a chance that people could touch "live" parts (risking an electric shock), then it does need to be changed.

The old fuse board will not meet the requirements of the BS7671 Wiring Regulations 17th Edition Ammendment 1 (2011). The fact that the installation does not meet the requirements doesn't mean it is illegal or indeed unsafe, however the new requirements are intended to make the installation "more" safe by reducing the chances of getting an electric shock.

In order for your domestic installation to meet the requirements of the "Regs" it must also meet the new RCD (Residual Current Device) requirements. RCDs cannot be fitted in older style fuse boards so if your installation needs to be brought up to date and made safer a new consumer unit will be needed.

There are numerous areas where RCDs are required, which should be rated at 30mA. These include;

• Any cable buried in a wall or partition at a depth of less than 50mm from the surface requires protecting by an RCD unless it is protected by earthed metalwork such as conduit or trunking.
• Any cable passing through a wall or partition that contains metal parts other than screws or nails.
• Any cable that is installed outside the 'cable safe zones' needs protecting with both earthed metalwork and an RCD.
• Every socket outlet rated 20A or less that is used by "ordinary persons" (i.e. home owners) intended for general use, require RCD protection.
• Mobile equipment used outdoors rated up to 32A.
• All circuits supplying power to a room that contains a bath or shower are required to be RCD protected.

You don't have to take a plumbing course to know that there are a number of different things people can do to save water. Here are some of my suggestions for inside the home;

• Getting smaller toilet cisterns which deliver 4 and 6 litre flushes
• Water saving taps that aerate the water
• Taking short showers rather than having a bath
• Using a dishwasher that is full instead of washing a few items in a sink bowl
• Using an A-rated washing machine, which not only saves water but also electricity
• Brushing your teeth with a cup of water and not letting the tap run constantly
• Having a fitting in your cold water pipe that enters the building to cut off the supply if there is a burst pipe or excessive loss of water (which would be considered abnormal usage)
• Upgrading your open vented heating system to a sealed system
• Changing the hot water open vented system (copper cylinder with stored water in the loft) to an unvented hot water system