TrustMark, the government-endorsed quality mark for tradesmen, have issued guidance for homeowners who are keen to take advantage of new Green Deal upgrades.

The new guidance has been issued amidst fears that an increasing number of Green Deal cowboys are in operation, who are quick to fleece householders for any other work which arises out of the Green Deal work.

The work carried out under the Green Deal is regulated by certain controls which have been put in place. However, as TrustMark chairman Liz Male explains, it is the supplementary work which does not fall under the bracket of the Green Deal which is the route of the problem.

“We want to give the Green Deal every chance of becoming a roaring success, boosting the energy efficiency and comfort of homes across the UK. However, with the oldest housing stock in Europe, we are also well aware that many homes will require essential repair and maintenance work before they are in a position where solid wall insulation, new heating systems and other upgrades can be installed. Much of this work will not be covered by the Green Deal and therefore the consumer protection safeguards we have put in place will not apply. In this instance householders should turn to TrustMark registered tradesmen to complete the work.

“Having lobbied hard for a code of practice, we will not allow the Green Deal to be used by rogue traders as a method of deceiving or conning the public. The guidance we have set out includes clear advice to Green Deal providers that they must ensure any ‘ancillary works’ are completed properly by vetted and insured tradesmen who work under the TrustMark banner”.

The advice being given to householders wishing to be a part of the Green Deal scheme is not to be tempted to ask an installer to carry out any repair work as they are already in your home. You should always insist on using a TrustMark registered tradesmen, even if you are offered the repair, maintenance or improvement work there and then.

The leaflet is free to download at www.trustmark.org.uk/green-deal/.      

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