How To Find a Plumber You Can Trust

We’ve all heard those scary stories about ’cowboy’ builders, plumbers and contractors who overcharge homeowners and leave their property in disarray after a seemingly simple job. Although they’re rare, it’s still important to ensure that your plumbing job is performed by a trustworthy professional who is qualified and will give you a reliable service at a fair price.

So, how can you find a plumber you can trust?

Ask for referrals

Start by asking your friends and family who they use for plumbing services in the local area and whether they had a positive experience. By contacting someone who’s trusted by friends and family (preferably that you also know), you’re much more likely to avoid disreputable plumbers. Also, be sure to request references from prospective plumbers; if they don’t possess a portfolio of satisfied customers, then it may be worth looking elsewhere.

Use online directories

Platforms like Yelp, Checkatrade and Google My Business can be a quick and easy way to find good local plumbers and read customer reviews.

Get a written quote

It may sound simple, but a good, trusted, trained plumber will have no problem providing a written quote for the work he’s about to undertake. If your selected plumber scribbles a quote on a note or will only offer a verbal agreement, it’s not worth the hassle. You can also then use this written estimate to compare with other plumbers in the area - but beware of extremely low prices as these may indicate potential issues with quality or hidden costs.

Check their qualifications

Plumbers of any repute will have a recognised plumbing qualification that shows they have the core competencies to get your job done quickly and effectively. To ensure your plumber is legally qualified for the job, always ask to see their ID and registration before hiring them.

Ask for insurance policies

A trusted plumber will have an insurance policy that will protect both you and them in the event of anything going wrong, so don’t start working with someone who doesn’t have one.

Tell others

And don’t forget, you have the capability to stop cowboy plumbers yourself by letting other people know of better tradesmen elsewhere. If your plumber is friendly, flexible and competent, then be sure to tell your friends, who will be far more likely to use them rather than an untrustworthy scammer.

Do you want to become a trustworthy plumber? Get qualified with Access Training and check out our range of plumbing courses.

To find out more or to book your place, use the button below to contact Access Training today!

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PAGE UPDATED 24 FEBRUARY 2025