Fending off competition from over 400 other plumbers nationwide, Martin Warnes has been crowned 2019’s UK Plumber of the Year.

The Essex plumber was able to outlast four other finalists to take home the crown after wowing the judging panel with his impressive qualifications and organic growth of his business.

 

plumber of the year

 

All Hail the King

Entering the trade in 2007 as a local apprentice, Martin made the jump to become a self-employed plumber back in 2009.

Capping off his tenth year as a solo tradesman in style, the Essex man can now add the title of Plumber of the Year to his growing list of accomplishments.

Following the win, a shocked Martin remarked:

“I still can’t believe I’ve actually won. I love what I do and to be recognised for it by such a fantastic competition really is the icing on the cake.”

The win sees Martin take home the prestigious title, as well as the £15k prize pot and some pretty lofty bragging rights for the next 12 months.

 

A Royal Flush

Now in its fifth year, the Plumber of the Year competition has been recognising industry excellence across the nation since 2015.

The competition itself takes place over the course of sixth months, involving a public vote, shortlisting and, for the five finalists, a 30-minute interview, where their skills, attitude and business acumen are put to the test.

The victory puts Martin in exclusive company, joining previous winners Josh Colbert, Shaun Scott, Drew Styles and Steve Bartin.

 

Untapped Potential

Of course, the journey to the Plumber of the Year crown all began with a single step for Martin Warnes. You too could begin your journey by entering the trade today.

If you’re thinking of taking the plunge, why not explore the variety of plumbing courses at Access Training?

We have a whole host of courses available for all skill levels, designed to help you become the very best plumber you can be, whether you’re experienced or not.

Check the list of courses below and see what’s on offer at Access Training:

 

Essential Plumbing Course

Professional Plumbing Course

Premier Plumbing Course

Bathroom Fitting Course

Unvented Hot Water Storage Systems

WRAS - Water Regulations Advisory Scheme

NVQ Level 2 Certification – For Experienced Site Plumbers

 

For more information on the variety of courses available at Access Training, why not give us a call today? Call now on 0800 345 7492 or get in touch online using the button below.

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After two years of research, the Chartered Institute of Building has released its newly published Code of Quality Management in response to a number of high-profile construction incidents.

Aimed at improving the overall quality of construction across the UK, the Guide to Best Practice Construction Quality Management provides industry professionals with a single resource to help them achieve a higher, safer standard of work.

 

construction courses, construction news

 

Construction Quality

A renewed focus was placed on the construction industry in February 2017 following the closing of 17 schools in Edinburgh. Just months later, the tragic events of the Grenfell Tower fire raised the profile of this issue even further.

These events ultimately led to the creation of the Construction Quality Commission, made up of former CIOB presidents. Over the course of two years, the CQC created the Code of Quality Management, which was made public this week.

 

High Standards

Following the Grenfell Tower incident, the resulting Hackitt report highlighted that “the system does not facilitate good practise” and that “there is insufficient focus on delivering the best quality building possible”.

The CIOB aims to act as a moral compass for the construction industry, promoting pride in work and quality output, and hopes that the new code will help industry professionals to maintain high standards across the board.

The result should be an increase in quality and an overall safer output of work from construction jobs going forward.

 

High Standards

The new code of conduct for industry professionals should help raise the bar for those in the construction industry and really contribute to building work across the UK.

At Access Training UK, we’re also committed to providing would-be construction workers with the tools and knowledge to help them strive within the industry.

If you’re interested in entering the construction industry and learning a valuable trade the right way, why not do so with Access Training UK?

 

Constructing Professionals

Here at Access Training UK., we offer a variety of construction courses, ranging from carpentry courses and NVQs to kitchen fitting and plastering.

With a whole host of construction courses for all skill levels, we can help you go from complete novice with no prior experience to fully-trained, skilled professional in no time at all.

Meanwhile, we can also help existing pros hone their skills further and build on their current knowledge to become a more well-rounded professional.

Whether you’re a newbie with a dream or an old dog looking to learn some new tricks, we can help you achieve your construction goals at Access Training UK.

 

For more information on construction courses with Access Training UK, why not drop us a line and talk with one of our advisors? Call now on 0800 345 7492 or drop us an email using the button below.

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The last month has seen school-leavers across the UK celebrate and commiserate over their GCSE and A-Level results.

Nevertheless, regardless of the score, the outcome has largely been met by the same question: “What now?”

For many, higher education is the logical next step; however, there is an alternate route that poses a wide range of benefits.

Picking up a trade fresh out of school can be a wise move that pays off for years to come, particularly when it comes to the electrical trade.

How so? Read on to find out…

 

electrical careers, electrical training, electrician courses

 

“University Is Not For Everyone”

Higher education has long been held up as the pinnacle of education and must for school-leavers looking to better themselves.

However, in recent years, that has often not been the case, with many graduates struggling to find employment post-university.

Senior Group Technical Presenter at NICEIC, Darren Staniforth, had this to say:

“University is not for everyone and the perception that you can only have a successful career if you get a degree is a false one.

“The construction industry is a well-paid sector that offers a vast array of opportunities. Yet, it is still viewed by some as a third-rate industry for people who do not perform well at school.

“A trade is a viable career path which gives students the chance to learn specific skills that can open up many doors and avenues in the future – including working abroad.”

 

Conducting Research

These sentiments were backed by figures from the Federation of National Builders, who noted that construction apprentices will go on to earn thousands of pounds more every year than many of their university-educated counterparts.

According to their research, the FMB found that the average annual salary of UK electricians was an impressive £47k, while the average university graduate in England earns £32k/year, noting that a shortage in skilled workers makes the construction industry a very lucrative career path.

These sentiments were echoed by the experts at the Pensions Policy Institute, who worked out that even a 22-year-old electrician on an average salary of £18k could have a pension pot worth £111k by the time they retire. Talk about investing in your future!

 

Electrical Courses with Access Training

If you’re one of those school-leavers fresh off your GCSE or A-Level results, now is the perfect time to consider an electrical career. Both rewarding and useful, a training to become an electrician is extremely worthwhile on a number of levels.

Best of all, with electrical courses at Access Training, you don’t need any prior experience to get your journey started!

 

New Career Courses

Our beginner courses are ideal for those with limited or no experience.

These include:

Essential Electrical Course

Professional Electrician Course

Premier Electrical Course

 

Trade Professional Courses

For more experienced, we also offer a range of courses designed to build on your existing knowledge.

These include:

Part P Domestic Electrical Installer

18th Edition

Part P & 18th Edition

PAT Testing

Initial Verification

Periodic Inspection & Testing

Fundamental Inspection Testing

Combined Inspection & Testing

Electrical Design Course

 

For more information on electrical training and electrician courses from Access Training UK, why not get in touch today? Call now on 0800 345 7492 or get in touch online using the button below.

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Returning for its fifth year, the UK Plumber of the Year competition will reach its climax next month, as a new king is crowned.

A joint venture of JT, Bristan and Wolseley UK, the competition has grown in popularity year-on-year since its launch in 2015.

This year was no different with applicants from across the UK throwing their hat into the ring with hopes of becoming Plumber of the Year.

 

plumber of the year, plumber of the year 2019

 

The Final Countdown

From an original shortlist of 10 candidates, the field has been whittled down to just five remaining finalists as a result of a public vote.

The final five include:

  • Christopher Clare – Newton-Le-Willows, Merseyside
  • Paul Clark – The Wirral, Merseyside
  • Caine Curtis – Yeovil, Somerset
  • Dan Tempest – Pontefract, West Yorkshire
  • Martin Warnes – Harwich, Essex

The five nominees will now go on to the grand finale, set to take place next month.

 

A Hot Pot

This year’s Plumber of the Year prize pot consists of a variety of industry perks, including £2000 worth of items from JT, £2000 worth of vouchers to be spent at Wolseley and £1000 worth of products from Bristan.

Bristan is also throwing in their new Rapid 4in-1 Boiling Water Tap and, yes, they’re even including the kitchen sink – quite literally.

The top prize also features a variety of other perks, from Apple products courtesy of Vendigo Finance to a beer-centric getaway from Cornwall’s Proper Job beer.

 

A New King

Last year’s final was won by Steve Bartin from Taunton, who walked away with the title and his part of a prize pot totalling £10,000.

Speaking at the time, Bartin said: “It’s an honour to call myself the UK Plumber of the Year. I’ve been in the industry for 23 years and I feel like all those extra hours and dedication have paid off.”

In one month’s time, that honour will fall to a new plumbing king when one of the final five is crowned the 2019 winner.

 

Pipe Dreams

The Plumber of the Year award is a great way to recognise trade excellence and for the plumbers themselves to gain some well-deserved recognition from industry and public alike.

Many of these finalists and past winners will have started out with little to no experience at all yet, through heart, drive and determination, have made it to the top of the trade.

If you are looking to start your journey into the world of plumbing or simply looking to sharpen your skills and add a few strings to your bow, why not take a plumbing course with Access Training UK?

Our wide range of courses caters to all experience levels, with each one designed to help you learn and grow into a better plumber and skilled professional.

Who knows, in a few years’ time, you too could find yourself in the finals of the Plumber of the Year! Every journey starts with a single step, so make yours now with Access Training UK.

 

For more information on plumbing courses from Access Training UK, call now on 0800 345 7492 or get in touch online using the link below.

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The summer of 2019 has seen business heat up for self-employed electricians and plumbers across the UK, according to new figures published by Hudson Contract Services Ltd.

Statistics provided by the construction industry payroll experts show that self-employed plumbers and electricians have both seen a rise in pay over the summer months.

This increase builds on an existing trend that has seen plumbers and electricians solidify their status in the top three best paying jobs of all the construction trades covered by Hudson Contract.

 

plumbing courses, electrician courses, self-employed plumbers, self-employed electricians

 

Shock Stats for Electricians

Over the course of June and July 2019, self-employed electricians have seen a 6.4 and 1.1% month-on-month rise in weekly pay.

Managing Director of Hudson Contract, Ian Anfield, had this to say:

“This is an attractive reward for young people who want to learn the trade, be their own boss and enjoy the returns of being a valued supplier. Looking ahead, pent-up demand for new housing and the necessary wiring work will ensure that demand remains strong for skilled electricians.”

 

Plumbing Wages on the Boil

The month-on-month boost was mirrored in the plumbing profession with a 4.7% increase in June, followed by a further 0.6% increase in July.

The Hudson Contract MD added:

“Plumbers are earning the equivalent of an annual salary of more than £59,000, putting them into the top 6% of households by income. Our analysis shows these skilled freelancers are earning a premium for their valuable services and are a world away from ‘gig economy’ workers.”

 

Plumbing Courses and Electrician Courses

With such attractive financial potential, both the plumbing trade and electrical trade offer attractive propositions for those looking to start their careers or change the direction of their working lives.

At Access Training UK, we offer a variety of courses in both fields, designed to help learners of all skill-levels and experience to further their journey in their chosen profession. If you are interested in becoming an electrician or learning the plumbing trade, we can help get you on the right track.

To find out more about the exciting worlds of the plumbing and electrical trades, click on the buttons below and start your journey today. 

Plumbing Courses

Electrician Courses

 

For more information on plumbing and electrician courses with Access Training UK, why not drop us a line and speak with one of our expert advisors? Call now on 0800 345 7492 or get in touch online by clicking the link below.

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An electrician from Wolverhampton has fought back against criminals by utilising his own electrical knowledge to create a unique anti-break-in system.

Wolverhampton resident, Ray Taylor, has fallen victim to tool theft numerous times over the years, losing out on thousands of pounds worth of equipment in the process.

These frustrations led Mr Taylor to protect his van by putting his electrician skills to good use, providing any would-be thieves with a nasty shock.

 

electrical courses, electrician courses, become an electrician

 

Sparking Controversy

By modifying a battery-operated fly-swatter, Taylor was able to channel a mild electric current directly into the door handle.

The anti-theft device also incorporates sirens and high-frequency sound bombs for the ultimate thief deterrent.

While the unusual method of security seems like something straight out of Home Alone, it’s proved to be extremely effective in real-life use.

Taylor has since copyrighted his design and is selling his ingenious invention to fellow tradesmen looking to combat tool thieves.

 

Knowledge is Power

The story highlights once again that the skills gained for a career in a trade can be invaluable and their use can stretch far beyond that of the trade itself.

Electricians not only have the ability to earn a living independently but they also have the skills to solve a myriad of problems in their own day-to-day life, from issues in the home to – in Mr Taylor’s case – personal security.

 

Become an Electrician with Access Training UK

At Access Training UK, we have a variety of electrical courses for complete novices and trade professionals alike. Whether you’re looking to learn a new skill from scratch of build upon your existing knowledge of the trade, we have a course for you!

 

New Career Courses

If you are interested in learning the electrical trade, why not check out the following courses. These are available to all skill levels, even those with no prior experience.

Essential Electrical Course

Professional Electrical Course

Premier Electrical Course

 

Trade Professional Courses

For more advanced professionals looking to build on their existing knowledge, we offer a number of courses designed to help you become a more well-rounded, versatile pro.

Part P Domestic Electrical Installer

18th Edition

Part P & 18th Edition

PAT Testing

Initial Verification

Periodic Inspection & Testing

Fundamental Inspection Testing

Combined Inspection & Testing

Electrical Design Course

 

For more information on any of our courses, why not get in touch today? Call now on 0800 345 7492 or drop us line using the link below.

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Juggling a full-time job and a personal life can be a tough task for many of us in the working world; however, that’s not to say it’s impossible.

In fact, some manage to play the game to perfection – quite literally. One such example of that is self-employed Yorkshire electrician, Ben Kaye.

 

electrician courses, self employed electrician, electrician career

 

Shocking Victory

A master of the work/life balance, Mr Kaye somehow manages to juggle being a full-time electrician while also playing hooker for Halifax RLFC.

Halifax currently play their rugby in the Championship, the second-tier RFL division beneath the Super League; however, the northern underdogs have had their fair share of headlines in the top-flight too.

This season, the Fax shockingly made it to the semi-finals of the Challenge Cup, defeating Bradford Bulls in the quarters before being knocked out by league giants, St Helens.

Kaye himself has also had his fair share of time in the rugby spotlight, having played for the mighty Leeds Rhinos and Harlequins RL (AKA London Broncos) in the Super League.

In a wild twist of fate, Kaye even wound up working on the Leeds’ Headingly Stadium during the ground’s renovation, lending his electrical expertise in the demolition of the South Stand.

 

Electrifying

Despite being just 30-years old, Kaye believes himself to be in the twilight of his rugby career, having sustained a myriad of injuries over the course of his playing days, including two torn groins and severely torn biceps tendons.

Speaking to the BBC prior to the showdown with league giants, St Helens, the bright spark told cameras he would describe his dual careers as what else but… “electrifying”. Need we say more!

Jokes aside, Kaye’s moonlighting as a weekend rugby league warrior highlights a key bonus of being a self-employed electrician – that being flexibility.

 

Freedom

Between mid-week call-outs, installations and routine jobs, being a self-employed electrician provides you with the freedom to work largely to your own schedule, taking on as much or as little work as you like.

What’s more, the electrical trade provides a virtually endless stream of work. Electricians are in constant demand and, barring any revolutionary global breakthroughs, that doesn’t look to change any time soon.

If you’re looking to put the power back in your hands, why not take charge of your future by training to become an electrician? At Access Training UK, we offer a variety of courses that are specifically engineered to get you plugged in, charged up and good to go in no time.

Meanwhile, we also offer a range of courses tailored towards more experienced tradesmen looking to further their careers, hone their skills and build on their existing training and expertise. Whatever your skill level, we can help you give your electrician career healthy boost.

 

For more information on our electrical courses, call Access Training UK today on 0800 345 7492 or get in touch online using the link below.

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Britain’s job market has had a turbulent time over the last decade, enduring the lows of a recession to bounce back to record highs in 2019.

However, according to UK recruitment giant, REED, Britain could be in store for another hefty setback in the near future – one that could negatively affect employment nationwide.

 

trade jobs, learn a trade, recession proof jobs

 

Alarming Job Statistics

REED chairman and company namesake, James Reed, recently expressed his fears of another impending recession on the horizon, following what he calls “the largest fall in jobs since 2010”.

According to Mr Reed, company statistics have seen alarming trends in hospitality and education, where both sectors have seen declines of 24% and 10% respectively.

The Mail on Sunday went on to confirm that the site saw job vacancies drop by 2.3% in the second quarter. While this may not seem much, that figures actually equates to 16,467 job listings.

This is by no means an indictment on REED – they are still Britain’s most popular recruitment site online. As such, this should very much come as worrying news for those heading into the job market or currently in unemployment.

 

Brexit Wounds

While these trends are a likely by-product of the uncertainty surrounding Brexit and the UK’s immediate future, there are ways to safeguard your job security and employability.

Despite the fall in job listings and notable hits in a number of industries, James Reed also noted that there was an increase in demand for skilled workers. Meanwhile, the REED site also saw a growth in temporary jobs.

For contractors and those in the trade, such news may come as an encouraging sign, particularly for those that are self-employed.

 

Skills to Pay the Bills

While the prospect of a potential recession on the horizon is not good news for anyone, there is a glimmer of light at the end of the tunnel for those looking to learn a trade.

Tradespeople trained in a specific skill – such as electricians, gas fitters and plumbers – will be far more protected in the event of a downturn in the jobs market. The reason for this is that these services are vital for maintaining public utilities.

In fact, the aforementioned jobs in particular are often found in lists of so-called “recession-proof” jobs. While that term is naturally to be taken with a pinch of salt, these jobs are undoubtedly more secure than those within unstable industries, like hospitality.

 

Access Training Courses

If you are interested in learning a trade or switching career paths, now is the perfect time to consider making the jump. Why not take a course with Access Training UK and safeguard your employment future today?

Click the links below to find out more about our utility-related courses and protect your financial future today:

Electrical Courses

Gas Courses

Plumbing Courses

 

For more information on courses with Access Training UK, why not get in touch today? Call now on 0800 345 7492 or drop us an email using the link below.

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Whether you’re starting your journey in the working world, looking to gain some additional skills or retraining as part of a career change, becoming a fully qualified professional in your chosen field can be an exciting endeavour.

For many, this can also present the opportunity to truly branch out on your own as a solo act. Running your own business can be a natural progression, particularly when it comes to those who have successfully completed electrical courses and plumbing courses.

That being said, having your own business is no small feat and can pose its own set of challenges. Nevertheless, working for yourself obviously has its fair share of perks too – but is the fruit worth the labour?

Let’s find out as we weigh up the pros and cons of having your own business.

 

pros and cons of having your own business,running your own business

 

Disadvantages of Running Your Own Business

While the benefits of running your own business can be huge, for every pro there is an opposing con to level the playing field. After all, if it were that easy, everyone would do it – so to think it’s all plain sailing would be naïve.

Before we get into the upside of running your own business, let’s take a look at the downside.

 

Start-Up Costs

Creating your own business from scratch naturally requires a lot of investment, particularly in the early stages when you’re getting your company off the ground. From equipment to registration fees, the overall sum can amount to a hefty chunk of change.

As such, starting a business can become a bit of a “chicken and egg” scenario. You need funds to make it happen and you can’t get funds without work, which often makes business loans (and the interest attached) a necessary evil.

In addition to financial demands, it also applies to time demands. Which leads us nicely to…

 

Longer Hours

On the other side of the coin, running your own business can also translate into long working hours, weekend projects and unsociable shifts. If a job needs to be completed and runs over, it’s on your head.

While it does present the opportunity to work when you want to, if you want to make your business a success, there will be periods when you have to put the work in.

 

Uncertainty

When you work for yourself, there is a definite element of uncertainty when it comes to income and workload, particularly in the early days while you are still yet to become an established name.

This can make it hard to plan financially as well as socially. Meanwhile, the market can change depending on the financial climate of the country, while undercutting and volume of local competition from rival firms can also influence your income.

 

Distractions

Running your own business can be great when it comes to freedom; however, it also can be a bit of a curse when it comes to outside demands. Distraction can come in many forms, particularly if you work from home.

What’s more, when you have no-one to answer to, friends and family can take that as an open invitation to lead you astray. As such, keeping your mind on the task at hand can be a lesson in discipline and self-control.

 

 

Advantages of Running Your Own Business

Now that the negatives have been covered, let’s take a walk on the positive side.

While there are reservations to be had when it comes to working for yourself, there are a long list of benefits that could potentially outweigh the negatives substantially – particularly if you have the drive and determination to succeed.

 

Be Your Own Boss

When you run your own business, you effectively answer to no-one…except the customer, course. Nobody can tell you what to do, no-one will grill you for missing your alarm and, perhaps best of all, nobody can fire or replace you.

Being your own boss also means you are in charge of your own destiny. All the important decision-making is left up to you and your fate really does lie in the palm of your own hands.

 

Creativity

Part of the appeal of running your own business is the unrivalled sense of creative autonomy that comes with it. The freedom to take your business in your own direction provides a sense of creativity that is rarely duplicated in an employed environment.

From the business name to company logo, your input is a vital part of the process and your ideas shape the outcome. Right down to the pricing of your services, you can set the bar at a level that you desire.

 

Sink or Swim

Running a business will expand your skills beyond the task itself and see you learn more about a variety of aspects: from marketing tactics to accounting. You will naturally learn what works and what doesn’t – which in itself can be a growing experience of maturation.

The personal satisfaction of growing your business yourself can create a proud achievement.

 

Flexibility

Perhaps the biggest bonus of running your own business is the genuine flexibility that comes with it. If you don’t want to work Mondays, don’t take that Monday morning booking; if you want to take the week off to take the kids away for half term, nobody can tell you otherwise.

When you steer the ship, you get out what you put in and – provided the demand is there – you can work as much or as little as you can afford to. Your workload rests almost entirely on your own work ethic.

 

Financial Windfall

Why should someone else reap the rewards of your hard work? When you work for yourself, the income generated goes directly into your proverbial pocket.

While you may have to pay out for X or Y along the way, the cash you’ve earned is yours to do with as you please, without someone else taking the lion’s share of the pie beforehand.

What’s more, you may also benefit from business expenses and tax exemptions, such as travel costs, office setup, etc.

 

So, there you have it, a balanced, Ying-Yang overview of self-employment. For more information on starting your own business or details on our wide variety of skills courses available to help start you on your journey, call now on 0800 345 7492 or get in touch using the button below.

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A recent study by Which? has revealed that dodgy DIY is a primary cause for plumber call-outs across the UK.

In a survey that covered over 3800 Brits, the variety of home maintenance jobs tackled by the untrained, unequipped and unqualified ranged from unblocking a toilet to fitting an entire bathroom suite.

Somewhat predictably, these DIY plumbing jobs often end in a damp squib, leaving many homeowners in hot water.

As a result, this translates to a lot of extra work for UK plumbers.

 

diy disasters,diy plumbing courses

 

The Numbers

The results of the study highlighted some interesting trends, particularly when it comes to the common DIY tasks we attempt at home.

According to the Which? study, 53% of those that took part had attempted to replace a set of taps themselves.

Theoretically, assuming this survey is indicative of the nation as a whole, that means over half of Britain has dabbled in home plumbing in pursuit of saving a few quid.

Meanwhile, a further 41% had attempted to plumb in an appliance themselves and 35% have attempted to fix a leak.

 

DI-Why?

On the flip side of these figures, traders are commonly hired to help solve these issues created by over-enthusiastic DIYers.

In fact, over 60% of the traders surveyed had been called in to finish the aforementioned tasks, proving that there really is no substitute for first-hand knowledge and professional experience.

Worse still, these DIY disasters often lead to even worse problems occurring, from small leaks developing into larger issues to poor installation completely ruining kitchens.

 

DIY Plumbing Courses

One thing that’s abundantly clear from the study is that DIY plumbing jobs are a sure-fire way to get yourself in deep water – quite literally at times!

That being said, here at Access Training UK, we have a variety of entry-level plumbing courses available, designed to help you not only become a DIY VIP but also a veritable plumbing pro in no time at all.

Ideal for anyone looking to learn a new skill, perfect their DIY skills or change their career path entirely, these plumbing related courses have the ability to change your life as well as your home.

 

Essential Plumbing Course

Designed for absolute beginners, this course provides you with a firm understanding of the basics and sets you up for a potential new career in the trade.

 

Professional Plumbing Course

This all-level course provides a variety of useful qualifications, designed to equip you with the knowledge to confidently enter the world of professional plumbing.

 

Advanced Plumbing Course

Ideal for beginners or those looking to update their existing skills, this course allows you to learn the ins and outs of plumbing and gas fitting.

 

Bathroom Installation Course

Specifically designed for those that want to design and install bathroom suites to a professional standard, this course is open to all skill levels.

 

For more information on our plumbing courses, call now on 0800 345 7492 or hit the button below to get in touch online.

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Keeping customers happy

Here at Access Training, we help you to learn the skills and theory needed to potentially start your own business as a professional tradesperson.

However, with so many different skills to learn, its easy for newly-qualified tradespeople to overlook one of the most important parts of their new career: customer service.

Luckily, this blog post is dedicated to that very topic. If you're hoping to start a trade business and be your own boss, read on and take note - this one's for you!

 

Keeping customers happy

Whether you've trained as an electrician, a gas fitter or a plumber, a big part of running any successful business is the ability to keep your customers happy and meet their expectations.

Providing top-quality customer service and maintaining a high standard of work is key to retaining customers and generating repeat business. Here are a few important things to keep in mind:

 

Understanding your customer

Any good customer service training advisor will tell you that knowing your target demographic is a wise move for any business owner, particularly those in a trade where competition from other specialists is high.

Understanding the individual needs of the customer is the easiest and simplest way to provide them with the service they want and expect. Researching your target demographic and the industry you're in can help you to identify this.

Do your homework on the industry you're entering, and identify best practices to ensure your own services tick all of the boxes. Take time to find out what your customer wants from a business like yours and how they expect you to meet their needs.

 

Interacting with customers

While customer service is often overlooked in favour of the job-specific fundamentals and skills, it can be just as important in terms of the success of your business. After all, even top-notch workmanship can be sullied by rudeness and a bad attitude.

Naturally, Joe Public will warm to you more if you treat him well, being both friendly and courteous throughout the job. It can also make the overall experience a lot more enjoyable and pain-free for all parties involved.

Meanwhile, don't be afraid to ask questions when speaking with the customer. Hearing their needs and wants straight from the horse's mouth can go a long way in helping you tailor your service to their needs, while the courtesy can also leave you and your business smelling of roses.

 

Meeting customer expectations

Above all else, the quality of your work should speak for itself. The customer is paying for a service, and that service should be of the highest possible standard.

Don't settle for mere adequacy - always aim to go above and beyond, and try to leave every customer feeling valued, satisfied and content.

 

Dealing with issues

There will inevitably be times where things don't quite go to plan, and how you deal with these issues can help you salvage your customer relationship and keep your clients from looking elsewhere.

If you encounter an issue during a job, take time to reinforce the fact that you will strive to rectify any problems as quickly and effectively as possible. Doing so in a friendly and open manner can endear you to the customer and help to improve customer retention.

Provided you leave the customer with an end result that fixes the issue and does so with minimal impact to them, any issues you've encountered or hiccups along the way can usually be forgiven, while your efforts to fix said issue can actually strengthen the relationship further.

Interested in learning a trade and becoming your own boss? Take a look at our range of trade training courses below!

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Proving that trade knowledge is universally in demand across the globe, Fox Business is reporting that a nationwide shortage of electricians in the United States is setting the stage for huge salaries for electricians.

According to the report, a predicted labour shortage in the electrician industry is set to create a huge amount of unfilled jobs across the country. While this could spell bad news for American consumers, it’s great news for electricians across the pond – particularly when it comes to their wages.

 

electrician courses, electrician careers uk

 

Supply and Demand

As a result of the shortage, starting salaries for Stateside electricians are said to be around $40k (approximately £31.5k), while electrician business owners have the potential to earn a six-figure salary.

The shortage highlights once again just how lucrative an electrician career can be and how beneficial it can be to have a trade under your belt. Best of all, this is a trend that can also be found closer to home in the UK, as well as the US.

 

Electrician Careers UK

According to research conducted by The Federation of Master Builders, experienced tradesmen in the UK typically earn thousands more than university graduates, with the average salary of electricians at £47,265/annum.

Chief Executive of the FMB, Brian Berry, had this to say:

“A career in construction trumps many university graduate roles. The average university graduate in England earns £32,000 a year whereas our latest research shows that your average bricky or roofer is earning £42,000 a year across the UK. In London, a bricklayer is commanding wages of up to £90,000 a year.”

By contrast, the average salary of teachers and accountants is around £38k, while midwives and vets are both around £36k. What’s more, these jobs also require years of study, which bring with them student loans and debt before you qualify.

 

Electrician Careers UK

With a well-publicised shortage of tradesmen in the UK as well as the US, there’s never been a better time to get involved in the electrician trade.

Best of all, you don’t have to look far and wide to find an in-road to your electric dreams. You can get it all done right here at Access Training UK!

Ranging from beginner courses for those with no experience to professional certification for seasoned veterans, we offer a wide variety of electrician courses for all skills levels.

 

New Career Courses

Our beginner courses are ideal for those with limited or no experience of the electrical trade prior to starting the electrician course. These include:

Essential Electrical Course

Professional Electrician Course

Premier Electrical Course

 

Trade Professional Courses

Aimed at experienced candidates with a professional background in electrical maintenance, these courses are the perfect certification to add to your repertoire:

Part P Domestic Electrical Installer

18th Edition

Part P & 18th Edition

PAT Testing

Initial Verification

Periodic Inspection & Testing

Fundamental Inspection Testing

Combined Inspection & Testing

Electrical Design Course

 

For more information on electrician courses from Access Training UK, give us a call today on 0800 345 7492 or drop us a message online using the button below.

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