It’s happened to us all at some time or other, the job we have been putting off because it’s a little bit too big or we’re not sure how to do it. We bite the bullet and decide to get a tradesman in to do the work for us. Which tradesman? Where do we go to find out if the voice at the end of the phone is in fact a ‘quality’ tradesman and not John Wayne with a screwdriver?

You could go to www.trustmark.org.uk

TrustMark is a government endorsed scheme that regularly checks that the registered tradesmen are providing their customers with the quality service and workmanship members of the public expect and deserve (quite rightly). Trustmark registered firms have to;

  1. A firm's technical skills have been independently checked through regular on-site inspections, as well as checks on their trading record and financial status;
  2. Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care;
  3. The approved scheme operator has checked and will continue to monitor the firm's quality of work, trading practices and customer satisfaction;
  4. Firms are able to offer an Insurance Backed Warranty;
  5. Deposit Protection Insurance is available for consumers in the event a firm should cease trading;
  6. Firms will be able to tell you about any building regulations you must comply with and may also be able to provide appropriate certificates;
  7. If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help resolve the issue;
  8. The scheme is fully supported by Government, the building industry and consumer protection groups.
  9. All of these checks will give you - Peace of Mind.

When employing a tradesman TrustMark recommends you take the following advice;

  • Be specific and set out a detailed, clear brief when requesting at least three quotes.
  • Ask friends and family for a recommendation and check the TrustMark website to ensure that the tradesman is registered for the particular trades you require
  • Use a firm that advertises using a landline phone number and be very wary of those only willing to give you a mobile number
  • Seek references, speak to previous customers and if a reasonable sized job, visit previous jobs
  • Don't just go with the cheapest, consider your ability to communicate with the firm and the quality of their work
  • Only pay for work that has been done and not by advance payments
  • If materials need to be bought in advance by the tradesman, it is reasonable that the customer is asked to pay a fair percentage of these costs as the job progresses
  • Always use a written contract as it offers you protection if anything does go wrong
  • Agree in writing any changes to the agreed contract value and ensure these are agreed in writing before the work is done.

If you use a TrustMark tradesman your work should be carried out to a high quality and if things go wrong (God forbid) you, through the scheme, have a means of recourse. That has to give you Peace of mind.

- Mark Jenkins

 

Mark Jenkins is the Electrical Course Development Manager at Access Training. If you would like to learn more about electrical work and maintenance, you might want to consider one of the many electrical training courses we offer. These are available for both DIY enthusiasts AND people looking to gain the vital qualifications needed to make the career change to become an electrician. To find out more give us a call on 0800 345 7492.

Research by the Electrician Technician Registration has found that "a lack of recognised standards for industry competence" is restricting both electricians' ability and their eventual career progression.

The study looked at how electricians' perceived their professional and discovered many were confused about what constitutes "competence" and which industry bodies could be called upon for careers guidance. Participants in the research also claimed that the vast amount of electrical qualifications available to them made it difficult to decide which routes of study to take in order to gain professional recognition. They also agreed that without a visible benefit of pursuing such qualifications, they feel no reason to aspire toward them.

In an attempt to address these concerns, the Technical Advisory Panel and Steering group (TAPS) - a collaboration of bodies including the IET, the Engineering Council, Electrical Contractors' Association and the Joint Industry Board, will now act on these key issues highlighted in the research;

 

  • Developing careers pathways to enable professional recognition for electricians to progress to engineering technician.
  • Adopting a 'one body' consistent approach to providing advice on a national scale with an electrician technician membership package.
  • Mapping the engineering technician professional standards to the established industry competence card schemes, NVQs and apprenticeship frameworks.
  • Promoting the benefits of gaining engineering technician recognition to support career progression.
The full report can be found HERE.

Not sure on the qualifications you need to get you your dream career? The staff at Access Training is made up of industry professionals who will be able to advise and guide you on exactly the electrical qualifications you need to make it in the industry. If you want to follow your dream and become an electrician today, give us a call on 0800 345 7492.

common electrical problems

Some electrical problems are more common than others, and not everyone requires an intensive electrician course or professional qualification to deal with the issue at hand. With this in mind, here's a short list of five of the most common household electrical problems, and how they can be fixed with ease.

1. No power from an electrical socket

This common household electrical problem could be due to a number of things, some of which you will be able to fix yourself without the aid of a professional electrician. Usually, it's down to a tripped circuit breaker, or perhaps the fuse has gone.

Alternatively, it could be because of a loose wire somewhere. It's easy to check whether the circuit breaker has tripped or the fuse has blown, but if its neither of these you may need the aid of a power tester/voltage meter. If the test results in low or no power, it probably means the wiring is loose somewhere and requires further inspection.

2. Flickering lights

Again, this household electrical problem could be due to any number of reasons. Flickering lights or those that do not turn on/off when commanded are usually due to a larger problem, as is a buzzing sound you'll hear when the lights are on. The simple answer is that you might be using the wrong wattage light bulb, but it could also be a case of a bad connection. Whatever it is, in most cases this can be fixed by simply changing the bulb.

3. Half the house lights have gone off

We've probably all been here at some point. Usually, this household electrical problem can be fixed by locating your house's fuse box and flipping the switch (be sure all the light switches are off in the affected area though!). However once again it could be a short fuse or loose wiring somewhere. You might be able to locate this with your voltage tester/power meter but it's recommended that you call an electrician if needed.

4. Strange smell coming from switch/socket

When the circuit connection of an electrical device is damaged, the electricity jumps to complete the circuit. Not only creating this smell but also potentially resulting in a fire as the electricity zaps anything along the way. Electrical device arcing also indicates a serious damage to both the socket and electrical device. You'll need to unplug the appliance immediately and seek the help of a professional.

5. Hot switches

This usually occurs in dimming switches when they are running bulbs that are equal to or less than 600 Watts. When this happens, achieve the wattage required to run the dimmer properly by adding the right amount of bulbs. However, if it's the wall socket that's hot, you need to use a voltage meter to look for a high decrease or increase in voltage.

Hopefully, this post has helped you in being able to identify some of the common electrical problems you might find at home, and what you can do to fix them. However it is important to know your limitations, and NEVER attempt something that should be performed by a professional electrician.

If you would like to find out more, Access Training offer a DIY Electrical course in addition to our professional qualification courses, giving you the opportunity to practice your DIY electrical skills under the tutelage of industry professionals. For more information give us a call on 0800 345 7492.

Until the recent changes to Part P came into force (in England only), if you carried out an electrical task in your home your only option was to notify the work to the local building control office. Building control would then get a qualified electrician to come and test your work and issue the relevant certification.

The changes in Part P now make provision for the home owner to engage a registered third-party certifier to certify that the works meet the requirements of the building regulations and BS7671 2008 (2011).

A word of warning; the third-party certification scheme has not yet started, and is not expected to be in place until later this year.

The 2013 edition of Approved Document P, which applies to England only, makes provision for notifiable electrical installation work to be certified as compliant with the Building Regulations by a ‘registered third-party certifier’. However, those interested should note that, such a service can be provided only by a ‘registered third-party certifier’, who is ‘a competent person registered with a Part P third-party certification scheme’.

Competent persons registered with schemes that authorise them to self-certify that their own work complies with the Building Regulations are not automatically entitled to certify compliance of electrical work undertaken by others. Following development by the Department for Communities and Local Government (DCLG), the arrangements for third-party certification schemes are expected to be put in place later this year.

Registration with third-party certification schemes is expected to be available to named individuals from trading companies who meet particular assessment criteria intended to ensure that those individuals are competent to inspect, test and report on the condition of electrical installation work carried out by others.

The DCLG is not expecting competent persons registered with existing Part P schemes to use third-party certification in place of self-certification. The third-party certification option is intended for DIYers and other unregistered installers who currently notify their work to local authorities.

- Mark Jenkins

Full story: Trust in tradesmen still a consumer concern

A recent study from Bradstone Assured has shown that concerns about rogue tradesmen still rank as one of the highest consumer concerns when it comes to the construction industry. The poll, taken by 2000 homeowners, found that nearly three quarters of the sample "felt anxious" when dealing with tradesmen they hadn't met before and a total of 60% thought it was difficult to find an honest tradesman.

Among the main consumer concerns were whether the job would be finished in time, being charged more than the original quote and fearing that the builder would go out of business before the work was completed. HOWEVER it also emerged that many customers were not taking the available steps to ensure that they were hiring a genuine tradesman and not one of the "cowboy builders" you so often hear about in the news. Less than a third of people check for professional credentials, only one in four take up references and 70% don’t even know the surname of the person they have employed.

Bradstone Assured spokesman Mike Leeming said: “Our research suggests that falling foul of rogue traders is still a real concern for homeowners. One in 10 even admitted to attempting work they weren’t capable of rather than risk bringing someone in."

So what measures can be taken to ensure a trustworthy tradesman? Professional branding, a good website and offering references up-front were among the things found in the poll to most likely reassure customers. It is important to know some of the professional branding to look for, as it can come from many different places and is all different depending on the tradesman you need. Electricians who have their Part P qualification will be able to join a Competent Person Scheme such as NICEIC, NAPIT or ELECSA - they will usually have these stickers on their van/website and it shouldn't be too hard to look up with these bodies if you were really unsure. Plumbers also have their own Competent Person Schemes, and gas engineers are required to become Gas Safe registered in order to work on gas appliances legally. If you're unsure your engineer is registered - be sure to find out. Only last week a plumber narrowly escaped a jail sentence after carrying out illegal gas work - resulting in an explosion at a home and the owners suffering serious burns.

There is also TrustMark, a sign of quality working across the RMI (repair, maintenance and improvement) sector which recruits reputable and worthy tradesmen. The TrustMark scheme offers a number of checks to give you full peace of mind, and is fully supported by the Government, building industry and various consumer protection groups.

Of course, tradesmen are also required to do their part - from getting the right, reputable qualifications to doing the work to a professional standard. For tradesmen-in-training, all of the courses Access Training offer the qualifications you need to reach the "industry standard" employers look for. You will gain the skills and knowledge you need to be a part of the schemes mentioned earlier, securing you a long and prosperous career in the industry. If you would like to find out more give us a call today.

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